What are Case Management Services?

Case Management helps people gain access to services they need to be independent in the community. These services can be medical, social, or educational. They may also include behavioral health services, vocational services, or others. Case Management is usually provided within the home, community or vocational setting. It varies in intensity based on the needs of the individual being served.

Who can benefit from Case Management Services?

Anyone who has a severe or persistent mental illness or serious emotional disturbance and meets criteria for mental health services may be eligible for Case Management Services. Services are based on the needs of the individual.

How do Case Management Services help an individual?

A Case Manager helps an individual to more fully participate in his or her community. A person-centered planning approach is used to help identify an individual's strengths, dreams, goals and desires. The Case Manager may also help in other ways. These may include: finding the best place for the individual to live; encouraging him or her to achieve a higher level of functioning and independence; assisting with coordination of assessments, monitoring, advocacy, liaison with inpatient settings, crisis intervention and other services; and referring the individual to the appropriate services required.

How can you access Case Management Services?

You may call (989) 895-2300 or 1-800 327-4693 for additional information about this program. To request a service or make a referral, call the Access Alliance of Michigan (a division of Bay Arenac Behavioral Health) at 1-800-448-5498.