Recipient Rights

Office of Recipient Rights

When you receive mental health services, Michigan's Mental Health Code and other laws safeguard your rights. Staff are responsible to protect your rights when they provide services to you. You are encouraged to ask questions about your treatment and about your rights and to make suggestions that you feel are in your best interest.

Bay-Arenac Behavioral Health's Recipient Rights staff are available to assist you with questions, concerns, complaints, and training. If you believe your rights have been violated, you should inform the Recipient Rights Officer/Advisor.

To contact us:

Bay-Arenac Behavioral Health
Recipient Rights
201 Mulholland
Bay City, MI 48708

(989) 895-2300 or 1-800-327-4693

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For Psychiatric Emergencies or Personal Crises call: (989) 895- 2300 or 1-800-327-4693

To request Mental Health or Substance Use Disorder Services call Access Alliance of Michigan:
1-800-448-5498
For TDD for the hearing impaired call (989) 895-2295.
Foreign language translation and information on audio tape available.

Bay-Arenac Behavioral Health
201 Mulholland, Bay City, MI 48708
PH: (989) 895-2300