Hispanic Outreach Program

What is the Hispanic Outreach Program?

Hispanic Outreach provides individual and family therapy and case management services in a way that is sensitive to the language preferences and cultural beliefs of the Hispanic population. One of the goals of the program is to reduce stress among Hispanic people related to lack of integration with and understanding of the cultural practices and beliefs of others in the community around them. In addition, the service seeks to improve the ability of other community agencies to recognize and appropriately deal with mental health problems among Hispanic individuals through individual case advocacy and by direct community agency educational contact and outreach support. The Hispanic Outreach Specialist speaks fluent Spanish and English and has a Master's Degree with many years of clinical experience.

Who can benefit from Hispanic Outreach Services?

Any Hispanic individual with a mental illness, developmental disability, or serious emotional disturbance may be eligible for Hispanic Outreach Services. The program serves adults, children and families.

How do Hispanic Outreach Services help an individual?

An outreach worker who is sensitive to the cultural and ethnic issues of the Hispanic community supports individuals to more fully participate in the community and helps them to take full advantage of mental health services. A person centered treatment approach is used to help identify an individual's strengths, dreams, goals and desires. The Hispanic Outreach Worker may help to access the most appropriate living environment; encourage an individual to achieve a higher level of independence; assist with the coordination of assessment, monitoring, advocacy, and crisis intervention services or refer an individual to the appropriate services required.

How can you access Hispanic Outreach Services?

To request Hispanic Outreach Services call the Access Alliance of Michigan (a division of Bay-Arenac Behavioral Health) at 1-888-482-8269 (M-F, 8 a.m. – 5 p.m.).


For additional information about the program, call (989) 895-2300 or 1-800 327-4693.